The Night Shift Waiter is responsible for delivering attentive, professional, and discreet food and beverage service to guests during the evening and overnight hours, including late-night dining, in-room dining support, and late-night events across ISSA Resort. The role requires the ability to work independently, maintain high service standards with limited supervision, and ensure a smooth handover to the morning team.
Responsabilities
Night Guest Service
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Welcome and serve guests during late-night dining hours with the same standards of excellence as daytime service;
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Present menus, explain night-time offerings, and take accurate food and beverage orders, noting allergies and special requests;
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Serve food and beverages following proper service etiquette and sequence;
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Respond promptly and discreetly to guest requests throughout the night;
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Handle guest concerns professionally and escalate to the Night Duty Manager when necessary;
Service Operations
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Set up, maintain, and reset dining and service areas according to night service requirements;
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Support in-room dining or late-night service requests;
Health, Safety & Compliance
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Follow food safety, hygiene, and sanitation standards at all times;
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Handle service equipment and glassware safely, reporting any damage promptly;
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Follow safety and security protocols specific to night-time operations;
Requirements
Education & Experience
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Minimum 1 year of experience as a waiter/server, preferably in a hotel, resort, or high-end venue;
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Previous night shift experience is a strong advantage;
Language Skills
● English – intermediate to advanced level (written and spoken);
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A third international language is considered an advantage;
